Privacy Policy

1. Who we are

Carbon Collaborate is a sole trader business operated by Harry Llewellyn, trading as Carbon Collaborate.

Contact details:

• Email: contact@carboncollaborate.com
• Address: 7 Popes Grove, Twickenham, TW2 5TA

This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or contact us.

2. What data we collect

We may collect and process the following personal data:

• First name
• Last name
• Email address
• Company name (if provided)
• Any information you include in a message submitted via our contact form

We do not intentionally collect sensitive personal data.

3. How we collect personal data

We collect personal data when you:

• Submit an enquiry through our website contact form
• Contact us directly by email

4. Why we use your data (lawful basis)

We use your personal data solely to:

• Respond to enquiries
• Communicate with you about your request

The lawful basis for processing this data is legitimate interests, as processing is necessary to respond to inbound enquiries and conduct normal business communication.

5. How long we keep your data

We retain enquiry data only for as long as necessary to respond to your request and for reasonable follow-up purposes.

If an enquiry does not result in a client relationship, data is typically retained for up to 12 months and then deleted.

If it does result in a client relationship, data will be handled in accordance with our contractual and legal obligations.

6. Who we share your data with

We do not sell or rent personal data.

Your data may be processed by trusted service providers where necessary, such as:

• Website hosting providers
• Email and cloud service providers

These providers only process data on our instructions and are subject to appropriate confidentiality and data protection obligations.

7. Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

8. Your rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request data portability (where applicable)

To exercise your rights, please contact us using the details above.

9. Cookies

Our website may use cookies. Further information about cookies and how we use them is provided in our Cookie Policy (where applicable).

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact: